Website Accessibility Consulting

More than 1 billion people in the world and 1 in 8 Americans have a disability. The U.S. Department of Labor estimates that disabled Americans spend more than $200 billion annually.

Many disabilities challenge people’s ability to use and interact with websites in a traditional manner, through the use of a mouse, keyboard, and/or monitor. Not having a properly accessible website limits the ability of disabled individuals to interact with your business and content, and may place your organization at risk of facing lawsuits and fines.

Whether you’re in the middle of an accessibility remediation or are planning for the future, our accessibility experts can work with your team to offer guidance and provide immediate fixes to your website to ensure compliance with all applicable laws and accessibility best practices.

Web Accessibility, ADA, WCAG & Section 508/504 Compliance

Across America, lawsuits resulting from inaccessible websites are on the rise. Depending upon your organization’s audience, industry, and fund sources, your website may be required to be compliant with a number of laws or accessibility guidelines. Road Warrior Creative’s accessibility experts can help you identify which laws apply to your organization and craft a custom plan for ensuring that your website is 100% compliant now and on an ongoing basis.

Web Content Accessibility Guidelines (WCAG)

WCAG 2.1 serve as the basis of accessibility requirements and regulations across the globe. These standards are considered web accessibility best practice and ultimately all websites should be in compliance with WCAG 2.1 standards. Our web accessibility consulting services are geared toward ensuring 100% compliance with WCAG and all legal requirements.

What are your compliance requirements?

Section 504 (Rehabilitation Act of 1973)

Section 504 of the Rehabilitation Act of 1973 states that “No otherwise qualified individual with a disability in the United States… shall, solely by reason of her or his disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

This law most commonly applies to government agencies, K-12 schools, and postsecondary entities such as state colleges, universities, and vocational training schools, but can also impact any number of for-profit businesses or nonprofit organizations that participate in federally-funded projects.

Section 508

Section 508, also part of the Rehabilitation Act of 1973, bars the Federal government from procuring electronic and information technology goods and services (including website design) that are not fully accessible to those with disabilities.

ADA (Americans With Disabilities Act)

The ADA is a U.S. civil rights law that prohibits discrimination based on disability. Title II of the ADA requires that communications with persons with disabilities must be “as effective as communications with others” and Title III deals with public accommodation of people with disabilities.

Although the ADA, created in 1990, does not technically have provisions for web or mobile accessibility, most courts interpret it as applying to digital services and content. Increasing numbers of web accessibility lawsuits have been filed and won under the American Disabilities Act, many of which were filed against private businesses that do not receive federal funding.

21st Century Communications and Video Accessibility Act (CVAA)

Singed into law in 2010, the CVAA outlines FCC regulations that require content delivered by broadband, digital, and mobile technology to be accessible to persons with disabilities. This law typically applies to companies which are developing mobile applications or VoIP services, and has special provisions for the requirement of closed captioning on video programming distributed on the internet.

State & Local Municipality Laws

Increasingly, a number of states and local governments are adopting laws related to web accessibility. In some cases these laws pertain only to state-funded IT, in others they can be broadly interpreted to apply to all businesses operating or serving customers within their borders. In addition, there are several states which allow for damages in ADA cases, thereby increasing the risk to business which may be sued for ADA web accessibility breaches in that state.

International Accessibility Laws

Web and internet accessibility regulations and legislation exist in many countries around the world, including the European Union, United Kingdom, Canada, Australia, Japan, Israel, and the Philippines. As website accessibility is increasingly brought to the forefront of people’s attention, and concern for guaranteeing equal access to digital content grows, more and more countries are enacting accessibility laws worldwide. If your business or nonprofit operates or serves customers in any of these countries, you’re likely to be required to meet their accessibility standards.

Whether you have already been sued, are hoping to prevent it, or you serve an audience that would benefit from better accessibility compliance, our team is prepared to assess your current website and rapidly implement solutions that meet Web Content Accessibility Guidelines (WCAG) 2.1 standards. Having rolled out WCAG standards for both small business and enterprise level clients, we understand what it takes to detect, repair, and monitor accessibility compliance at every level.

website accessibility

Website Accessibility Audits

We offer several accessibility audit packages to meet your budget and needs.

Package 1:
Basic Accessibility Audit for WordPress Websites

By testing a representative sample of different page types contained within your website, our team is able to identify accessibility errors and issues present in your website theme or plugins. This package is suitable for smaller WordPress websites (less than 20 pages) with either a small blog or an online store, who want to identify the majority of potential errors while keeping costs as low as possible.

Every basic audit includes:

  • Testing of up to 10 representative page types for WAVE/WCAG Compliance, color-contrast, keyboard navigation, and screen reader use.
  • Actionable PDF report with results of audit including screenshots and locations of all errors.
  • Identification of content fixes (text, images, formatting) that can be performed in the WordPress editor.
  • Identification of necessary theme fixes requiring developer intervention and estimated cost.
  • Identification of errors/issues caused by 3rd-party tools or plugins and possible solutions or alternatiove tools.

Package 2:
Comprehensive Website Accessibility Audit

By testing every single page and post contained within your website, our team is able to identify all accessibility errors and issues present. This package is suitable for larger websites (more than 20 pages) with larger blogs, online stores, or other post types, who want to ensure WCAG 2.1 accessibility compliance across their entire website, and is not limited to WordPress websites. Our website accessibility experts can provide complete and thorough audits of websites built in any content management system or framework. Comprehensive audits are highly recommended for any organization with a clear legal obligation to maintain an accessible website.

Every comprehensive audit includes:

  • Website crawl to capture full URL structure.
  • Complete testing of all website pages for WAVE/WCAG Compliance, color-contrast, keyboard navigation, and screen reader use.
  • Actionable PDF report with results of audit including screenshots and locations of all errors.
  • Identification of content fixes (text, images, formatting) that can be performed in CMS editor, as applicable.
  • Identification of necessary website fixes requiring developer intervention and estimated cost.
  • Identification of errors/issues caused by 3rd-party tools or plugins and possible solutions or alternative tools.

Accessibility Consulting Services

Ongoing Accessibility Compliance Monitoring & Support

For businesses and organizations that want to ensure ongoing compliance with the latest standards, our team will partner with you to ensure ongoing accessibility compliance. Whether you’re updating your own content or working with a third-party developer, we can provide ongoing monitoring of your live website or review of drafts prior to publication to ensure all changes and content additions continue to meet WCAG and legal standards.

As your accessibility partner, we will help you to draft a business plan, internal accessibility policies and standards to ensure everyone in your organization is successfully working toward the common goal of digital content accessibility. Accessibility compliance monitoring can be included in any Peak tier hosting & support plan with Road Warrior Creative or as a standalone package.

Accessibility Training

In the ever-changing world of websites, ensuring accessibility compliance typically means getting all members of your website team up-to-speed on the legal requirements and best practices related to website accessibility. Our team can provide custom accessibility training either in-person or virtually to everyone who edits and manages your website design, development, and/or content. Ongoing compliance ensures requires your whole team have a solid understanding of how to include accessibility into their work and processes.

Accessibility trainings are customized to your organization and the individuals on your team, and can include whole-day workshops or short 1-2-hour lessons.

Accessibilty Services FAQ

What is web accessibility and why should I care about it?

Web accessibility is about making sure that everyone is able to successfully navigate and use the internet, regardless of their individual abilities or circumstances. Much like having wheelchair ramps, braille labels on elevator buttons, and handicapped parking spots, the online world is rapidly moving in the direction of providing similar conveniences to people with varying degrees of ability. There are a lot of reasons to care about accessibility, but we believe the two most important are:

  1. In some instances, you may be legally required to have an accessible website. Failure to do so may result in costly fines and litigation for what is ultimately a preventable problem.
  2. There are one billion people in the world who experience some form of disability, yet only a modest number of websites are actually accessible. This presents a huge sales opportunity for businesses and organizations.
What do I actually get from an accessibility audit?

Every audit includes a detailed written report that is delivered to you digitally, plus a 1-hour meeting to review findings and answer initial questions. This report has sufficient information to hand off to an in-house development team to complete the fixes, or our team can also come in and fix some or all of the issues uncovered for an additional fee.

Are you able to fix problems following an accessibility audit?

Yes. Our team is capable of fixing all errors identified in your core website, and will provide you with a cost estimate should your want us to do so.

Some third-party tools and/or plugins that you may have included in your website may not be open source or editable by our team. In the instance that errors are caused by these tools, we may not be able to fix them and will provide you with a detailed list of options for resolving the errors, which may include alternative solutions.

How long do audits and fixes take?

A basic accessibility audit generally takes just 2-3 days to complete. The time to complete larger, comprehensive audits depends on the size of the website, but can typically be completed in 5-10 business days.

The timeframe for fixes will depend upon the content management system or framework that your website is built in, the number of errors, and how many errors exist in your website versus third-party tools. If you’re currently facing a lawsuit or are in an accessibility remediation phase that has a tight timeline, we may be able to meet your timeline. Please get in touch today so we can start making fixes ASAP.

Can you provide enterprise-level accessibility consulting/services?

Yes. Our team has developed and provided accessibility consulting for large universities and enterprise-level clients.

Do you provide accessibility training and consulting to other agencies and WordPress theme or plugin developers?

Yes. We’re happy to provide accessibility audits and consulting to other marketing agencies and WordPress theme or plugin developers. We strongly believe in making the internet a more accessible place and love having the opportunity to review and provide recommendations to free and commercial themes and plugins.

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